Optimized Aminos ships all orders within 3–5 business days of order placement. Every order includes shipment protection and ships in discreet, unlabeled packaging. Lyophilized compounds do not require cold shipping — they are stable at room temperature for transport and short-term storage.

At this time, Optimized Aminos ships exclusively within the United States, including all 50 states. We do not currently offer international shipping. We recommend checking back as we continue to expand our fulfillment capabilities.

Optimized Aminos is a U.S.-based research compound supplier built on precision, transparency, and scientific integrity. Our compounds are sold strictly for research use only.

All Optimized Aminos products are sold strictly for research, laboratory, and educational purposes only. They are not approved for human consumption, veterinary use, or any therapeutic application. By purchasing, you confirm you are a qualified researcher and will use all products in accordance with applicable laws and regulations.

Optimized Aminos stands behind the quality of every product we ship. Refunds or replacements are issued only for products that arrive damaged or if an incorrect item was sent. If your package arrives damaged, you must contact us within 24 hours of confirmed delivery with clear photos of the product, vial(s), and outer packaging so we can review your claim and initiate the appropriate resolution. For shipping-related issues such as lost, misdelivered, or stolen packages marked as delivered, resolution is handled directly through the carrier on a case-by-case basis. Due to the nature of research materials, all sales are final. We do not accept returns or issue refunds on opened or unopened products unless there is verified damage upon arrival or a confirmed fulfillment error on our part.

You can reach the Optimized Aminos support team via email. We typically respond within 24 hours on business days and are committed to resolving any questions or concerns as quickly as possible.